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alexvasenin's avatar
alexvasenin
New Contributor
5 months ago

How to associate a credentials with an app?

I have an account in Banorte (it's a Mexican bank). I keep my credentials (login/password) to it in 1password. It works fine on their website https://www.banorte.com. They also have an app, Banorte M...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
5 months ago

Tangible409

I'm sorry that you're running into the same issue. I recommend reporting the issue to the developer of the app in question. 1Password relies on iOS AutoFill to correctly suggest logins in an app when filling based on that app's associated domain and the developer of the app would be in the best position to get that working on their end.

1Password only provides the data for the AutoFill experience on iOS and isn't involved in with the AutoFill process itself, that's handled by iOS.

-Dave