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Forum Discussion
Former Member
3 years agoHow to change the Category assigned to a record
I like the way 1Password has expanded the Categories available. I also like that when setting up new records, one can choose and existing Category "template". To make using easier, I'd like to chan...
greggsewell1
9 months agoNew Contributor
1P_Gem, 1P_Dave, and the rest of the support team, I don’t envy your position. It seems to me you’re tasked with making sure community members feel heard, but with no response from your Product Team, I for one don’t feel heard at all.
I certainly don’t expect your software developers to “sit up and take notice,” if you will, because a few 1Password users ask for a feature. That’s not reasonable.
It’s just as unreasonable, though, for silence to be the only response.
If the Product Team feels the concerns expressed in this thread don’t need to be on your roadmap, then please tell us that. We’re all big enough people to deal with such a decision. But saying nothing—well, no one likes being ignored.
I mean no disrespect to you, 1P_Gem and 1P_Dave. But being told nothing but “we hear you” and “we’ll let the Product Team know”—to be honest, it’s beginning to feel disrespectful to me, and perhaps to other community members.
Please tell your Product Team that we’d all like to know if they ever plan to work on our feature request or not.
As a small child, I learned early on that, when my dad said, “We’ll see,” it most likely meant no.
Please don’t treat us like children who don’t deserve a reasonable explanation.
I apologize for the rant, but I’m pretty frustrated right now.