Forum Discussion

VerboortTech's avatar
VerboortTech
New Contributor
18 days ago

How to export secondary vaults?

I am having trouble exporting my 1Password vaults.  I have a families account and have secondary vaults for each family member.  When I export my family vault, I only get items exported from my default vault.  This happens even if I have view + manage set for all of the secondary vaults.  When I export a secondary vault CSV and go into the excel file, none of the items from the secondary vault are there.

I have tried clicking on the vault, then doing the three dots, then export.  I have tried changing the default save vault then doing the three dots then export.  All of them just export my primary vault.

What am I doing wrong?

I am using
1Password for Windows 8.12.6 (81206039)

vault management
windows

4 Replies

  • ChrisC1P's avatar
    ChrisC1P
    Icon for Moderator rankModerator
    18 days ago

    Hi VerboortTech​ thanks for reaching out.

    Since I don't have access to your account information here on the public community page, I recommend sending an email to support@1Password.com so that our support team can take a look and advise further. After emailing in, you'll receive an auto-reply from our support system with a Support ID that looks something like [123456]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place.

    Let me know if you have any questions.

    -Chris

    • VerboortTech's avatar
      VerboortTech
      New Contributor
      17 days ago

      I just figured it out.  It only exports vaults with FULL CONTROL permission.

      • ChrisC1P's avatar
        ChrisC1P
        Icon for Moderator rankModerator
        17 days ago

        Thank you for the update VerboortTech​

        I would like to mention that we recommend that you do not keep an unencrypted export of your data as it is not secure and anyone who gains access to the exported file can read your passwords. Make sure to delete the unencrypted file when you’re done with it.

        If you’d like to share your goal with me, perhaps I can help you find a better way? For example, some customers are worried they won’t be able to access their saved information if they lose their internet connection. 1Password keeps a local, encrypted copy of your data, so you can still use it while you’re offline.

        - Chris