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Forum Discussion
ukmacnut
2 months agoNew Contributor
how to remove 1Password 8 fully
Hello. My mother is using 1Password 7 from the Mac App store successfully for over 1 year. However, prior to this my sister had installed 1Password 8 on a family plan, and had added her as a member -...
GreyM1P
1Password Team
2 months agoHi there ukmacnut
It sounds like you can solve this by resetting 1Password, rather than having to fully remove it and reinstall it. Here's what to do:
☞ How to reset the 1Password app on a specific device
Because you won't be able to unlock it, press ⌘, (Command–comma) to open Settings, rather than what it says in step 1.
Give that a go and let me know how it goes. :)
— Grey