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Forum Discussion
how to remove 1Password 8 fully
Hello. My mother is using 1Password 7 from the Mac App store successfully for over 1 year. However, prior to this my sister had installed 1Password 8 on a family plan, and had added her as a member -...
1P_Tommy
Moderator
Moderator- Your data is maintained outside of the app and will be completely safe. * Please be mindful to follow the steps below, especially the part about NOT using an app cleaner. They have been known to remove user's data, and we DO NOT want that to happen.
- Quit all open web browsers, especially Safari.
- Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click on the 1Password 7 helper and select "Quit 1Password completely".
1Password 7 may not be running in the menu bar. If it's not, please continue on with the following steps.
Note: 1Password 8's helper only uses the word "Quit".
- Drag 1Password 7 from the Applications folder to the Trash 🗑 . Do not use an "app cleaner" or "uninstaller" tool to remove the app or additional files. If prompted, enter the password you use to sign in to your Mac.
If you see a 1Password 7.app.zip file you can remove it too.
Step 3 will also remove the older 1Password 7 extension from Safari.
That should get you going. Please let me know if you have any trouble.
