Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
How to switch to paying through App Store
Hey there, I've been a customer for a number of years now. Some accounts are family, some business etc.
Now, for my Family subscription, I'd like to switch to paying it through the App Store, instead of directly to Agilebits.
How can I achieve that? Do i have to create a completely new Family subscription, or is there a simpley way to switch the existing one?
1Password Version: 7.9.6
Extension Version: 7.9.6
OS Version: macSO 12.5
Browser:_ Safari
Jack_P_1P1Password Team
You're very welcome @markomitranic! That question would be best answered by our Billing team via email. If you'd like, send an email to
support+billing@1password.comwith a description of your situation, and they'll be able to dig into it with youJack
Hey Jack_P_1P thanks for the swift response! That totally seems like a reasonable course of action. I've got a sub-question though - I'm on a yearly plan that ends 03/23, so if i resubscribe this way, I'll have to pay for a new yearly plan immediately? Will they add up? Perhaps its best that I wait until this one ends and then resubscribe this way? :)
- Jack_P_1P
Hi @markomitranic:
Yes, you can definitely do this. First cancel your subscription following the steps here: Manage your 1Password subscription
After canceling, use 1Password 8 on iOS or iPadOS to resubscribe:
- Add your account to 1Password 8.
- Tap the accounts menu in the top left.
- Select Manage accounts.
- Select Subscribe, then choose the subscription you'd like.
Let me know how you get on with that!
Jack
