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Former Member's avatar
Former Member
3 years ago

I’m prompted for out of date password selections when working on iPad/safari

When I’m prompted for suggested passwords on a username/password set of fields, the most recently updated username/password combos are not shown - it’s showing old passwords that I had either updated...
ios
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi there @beniciojm

Just a guess, but you might have 1Password 7 still selected as your autofill provider in iOS's Settings. Here's what to do:

  1. Open the Settings app. (note: not 1Password's Settings)
  2. Tap Passwords > Password Options.
  3. Make sure that:
  4. AutoFill Passwords is turned on
  5. "1Password" is checked
  6. "1Password 7" is unchecked
  7. all others, especially Keychain, are unchecked.

If that's already the case, it'll be worth toggling AutoFill off and on:

  1. Open the Settings app again.
  2. Tap Passwords > Password Options.
  3. Turn off "AutoFill Passwords".
  4. Turn "AutoFill Passwords" back on, making sure to set the selections as in the instructions above.

If you're happy you can see all the items you're expecting in 1Password 8, you can safely remove 1Password 7.

Give those things a try and let me know how you get on. I'll be here if you need further help. :)

— Grey