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Forum Discussion

Former Member's avatar
Former Member
3 years ago

iOS 8.9.7 never rarely returns my passwords when I try to get them for a specific site.

In 7, I just had to click the 1Password icon on a site logon, and I got my password from 1P. Now, with 8, nothing comes up. Rarely ever works. Yes, I'm signed in on my iPhone. It simply never finds t...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @gsetser! 👋

I'm sorry to hear that you're having trouble filling your passwords on your iPhone. Have you enabled 1Password 8 to work with Password AutoFill? Please try the following steps:

  1. On the Home screen, tap Settings.
  2. Tap Passwords > Password Options.
  3. Turn on AutoFill Passwords.
  4. Select 1Password.

Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

If you're using Safari, then this guide will show you how to enable and use 1Password for Safari: Get to know 1Password for Safari on your iPhone or iPad

I look forward to hearing from you. 🙂

-Dave