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Forum Discussion

Former Member's avatar
Former Member
4 years ago

iOS app keeps asking for master password

I got a new phone recently. Despite having FaceID setup properly and activated on 1password for iOS (7.9.3), the app asks me for my Master Password every time I need a stored password. I never even s...
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @"John Kotarski":

I hope you're enjoying your new phone! :smile: Generally when this happens, 1Password for iOS hasn't been unlocked directly yet. If you open 1Password for iOS and unlock it, and then use AutoFill again, are you able to use Face ID? Let me know!

Jack