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Forum Discussion
Former Member
3 years agoIOS app not available in Russia no more?
Is this a mistake, or you're going to suspend your business in Russia? Should existing users from Russia worry about their data accessibility?
1Password Version: Not Provided
Extension Versi...
Former Member
3 years agoIt’s really weird that there are actions but no public statement. That is not what you want from a company that handles your most private and important data. I am incredibly disappointed and disillusioned with 1Password.
The support email also answers none of my factual questions and just replies with some impersonal template text:
“Given the circumstances surrounding the invasion of Ukraine, we’re unable to accept payments from individuals or organisations in Russia at this time. But don’t worry, your data is always yours. If your subscription ends, you can access your 1Password data in the 1Password app on any device where you have already added the account. “
I do believe they have the right to stop service if they want to. It is the way they’re doing it is not worthy of the company I thought I knew and loved for many years. And I have been their customer since 2007.