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Forum Discussion

DTabbey's avatar
DTabbey
New Contributor
11 months ago

iOS Autofill Face/Touch ID unlock does not work when MDM settings are applied

Hi, I believe this is a bug, and just wanted to post here so it could be investigated / in case others are seeing the same. Issue: When the "Allow Face ID" and "Allow Touch ID" settings are ...
ios
Kester_D_1P's avatar
Kester_D_1P
Icon for 1Password Team rank1Password Team
11 months ago

Hi DTabbey -

Thanks for taking the time to bring this to my attention and for sharing the steps to reproduce. We've done some testing at our end and so far we've been unable to replicate this behaviour.

I'd like to ask you to share a diagnostics report from an affected iOS device so that we can get to the bottom of the issue:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here and I'll make sure that the message gets to the right team.