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1proller's avatar
1proller
Occasional Contributor
2 years ago

iPad safari extension


Hej
safari extension in my iPad asks for password all the time instead Touch ID but my iPhone I can identify with Face ID. my password is long and hard to write, is there anything I can do so I open safari extensions with Touch ID just like 1p app. thanks

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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ios
  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    @dignin33

    You mentioned iPhone. Can you confirm this was 1Password for Safari and not password autofill? Also what version of 1Password are you using? Along with iOS version? I'd also like to ask you to talk with my colleagues via email support. email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    1proller

    I'd like to get you over to my colleagues in email support to look into this in more detail. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

    Also 1proller my apologies for the delay. I'm working through a back log of posts.

  • Former Member's avatar
    Former Member
    2 years ago

    +1 here, also seeing this issue on my iPhone.

  • 1proller's avatar
    1proller
    Occasional Contributor
    2 years ago

    Hi
    1Password Team, are you there? this password requests is driving me crazy, can help me fix the safari extension? read previous post
    Thanks