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Former Member
3 years agoiPadOS 16.1 Watchtower crash [Fixed. Please see the approved answer for details.]

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I upgraded my iPad to iPadOS 16.1 today. After I did this, I checked Watchtower. The scores and categories appeared as usual, but when I taped to see details, 1Password crashed back to the iPad home screen. After the crash, 1Password would not restart - it crashed immediately when I attempted to bring up again. Resetting the iPad does not resolve this issue. I can only begin to use 1Password again on my iPad if I uninstall the app and download a fresh copy. I do not experience this on my iPhone, which is running iOS 16.1 too.
1Password Version: 8.9.6
Extension Version: Not Provided
OS Version: iPadOS 16.1
Browser:_ Not Provided
- 1P_Tommy
Moderator
@loneranger25a
You are experiencing a known issue with the Watchtower functionality on the iPad. The crash is specific to the iPad. If you have another device that you can use in the interim, you should have no trouble. The team is working to resolve the issue.
If you remove and reinstall the app, you should get back to running. Be sure not to use the Watchtower functionality until the issue is resolved. It's filed under id # 18214, if you like to keep up with release notes.
- Before reinstalling, make sure all of your data is available on https://my.1password.com , you have a copy of your 🚒 Emergency Kit and know your password.
- Former Member
I want to check watchtower bust can’t because the app keeps closing down
1Password Version: 8
Extension Version: Not Provided
OS Version: Ios16.2
Browser:_ Not Provided
Referrer: forum-search:1password8 shuts down on ios16.2 - shaun3000New Contributor
@temanuelson the plan is the same for all of the other issues: ignore them and continue taking your money.
- Former Member
first day on trial and suffering from the same watchtower problem, oooookay
- Former Member
I just signed up for 1Password and am having the same issue. I see that it’s been an issue since Oct. last year. What’s the plan to get this fixed??
- Former Member
Crash on iPad (7th gen) OS16.3. Uninstalled and reinstalled also turned off Touch ID. Still crashing. Is there a patch for this.
- Former Member
This is likely the same issue reported against iPadOS 16.1 back in 2022 https://1password.community/discussion/134761/ipados-16-1-watchtower-crash/p1
Sorry, I didn’t see this one before posting my item.
- Former Member
On my iPad running iPasOS 16.3, going to watchtower and selecting any of the reports causes 1Password to crash. After the initial crash, 1Password will continue to cras immediately on use until I totally uninstall the app and download/reinstall.
I assume that this isn’t working as intended.
- cruise2001New Contributor
I'm not one to comment much here or add fuel to the fire, but this is really embarrassing for 1Password.
- millertimeOccasional Contributor
WorldIRC It's not just the Watchtower problem, it's a series of bugs. I'm afraid that something is so incredibly wrong with the iOS team that they can't release. Whether Apple is preventing the release because the code is so bad or the internal test department won't give a go is pure speculation until there is a reliable statement from 1password that doesn't contain the usual blah blah.