Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
2 years ago

iPhone Chrome Autofill not working

Using Chrome on my iPhone 15 with Autofill has always worked with no issues. Now all of a sudden today I try to autofill and chrome says "Open 1Password to add your account" Message. I have searc...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @jmax2016! 👋

I'm sorry that AutoFill with 1Password isn't working in Chrome. Are you still able to use iOS AutoFill in other apps like Safari? Or do you still see the same message there?

I know that you said that you already tried turning AutoFill off and then back on but can you try these steps in order:

  1. On the Home screen, tap Settings.
  2. Tap Passwords > Password Options.
  3. Turn 1Password off.
  4. Turn 1Password back on.
  5. Open and unlock 1Password for iOS from your Home screen.
  6. Tap the icon for your account or collection at the top left and choose Settings. (If you’re using an iPad, tap your account or collection at the top of the sidebar.)
  7. Tap AutoFill.
  8. Turn AutoFill off.
  9. Turn AutoFill back on.

Then try to fill your login again: Use 1Password to fill and save on your iPhone and iPad

Let me know if you still see the same message. 🙂

-Dave