Is is possible to customize the display order of item categories when creating a new item?

Hi there Sturfush

Generally speaking, we find that most customers tend to use the "top 6" item categories of Logins, Secure Notes, Credit Cards, Identities, Passwords, and Documents, so we prioritise those at the top of the Categories lists in the sidebar and the drop-down at the top of the item list.

Rather than what items you create, those choices are determined by the items you're most likely to refer to at a later date (from our experience) – you're more likely to use Logins quite a bit more than most other item categories, for example. Similarly, you might only use a Software Licence a handful of times throughout its entire lifetime when you install that software. The remainder of those item categories are then shown in alphabetical order.

Let me know if you have any questions about any of that or need help with anything.

— Grey