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Forum Discussion

finwe's avatar
finwe
Occasional Contributor
2 months ago

Item history not affected when changing login

We have a shared item in our team. By mistake, when logging in to the same site, a colleague updated the item via the browser extension with their details incl. changed e-mail address. Now, since ...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

Hello finwe! 👋

I'm sorry that you're not seeing the View previous versions button for an item whose username was updated using 1Password in the browser. Can you see the previous version when you log in to your 1Password account on 1Password.com (in the browser, not the app)?

If you can't then are you able to share the specific website addresses of the page where your colleague ran into this issue? It would help me to isolate the problem further. If you don't want to post the website address to the public forum then you can send it to support+forum@1Password.com and include a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and take a look.

-Dave

ref: dev/core/core#21989