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Former Member's avatar
Former Member
3 years ago

iWatch will not open 1 Password

iWatch will not open 1Password. iMac communicates with watch but will not op en after clicking 2 times as indicated 1Password Version: 1Password for Mac 8.9.8 Extension Version: Not Provi...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @CEB! 👋

I'm sorry that Apple Watch isn't working to unlock 1Password. Just to confirm, are you able to unlock the Mac itself using your Apple Watch? If you are then please try the following steps:

  1. Disable Apple Watch Unlock in 1Password for Mac (1Password > Settings > Security > Uncheck "Apple Watch").
  2. Disable Apple Watch Unlock for your Mac (In the MacOS menu bar:  > System Settings > Touch ID & Password > Uncheck your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
  3. Turn off your Mac.
  4. Restart your Apple Watch: Restart your Apple Watch - Apple Support
  5. Turn on your Mac.
  6. Enable Apple Watch Unlock for your Mac (In the MacOS menu bar:  > System Settings > Touch ID & Password > Check your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
  7. Enable Apple Watch Unlock in 1Password for Mac (1Password > Settings > Security > Check "Apple Watch").

Let me know if that improves the situation. 🙂

-Dave