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Baz's avatar
Baz
Frequent Contributor
10 months ago

Just started seeing "Easily migrate your data" prompt

Strange...I've been running 1Password 8 for quite a while. I'm not on the beta channel. I mention this because I saw reference to this issue in a forum section for beta issues.

I launched the application on a secondary computer tonight (I hadn't run 1Password in a few days) and I'm being prompted to migrate my data from 1Password 7.

I did update Sonoma tonight to 14.5. Could that be causing some issue?

Any idea what's going on?

1Password Version: 8.10.32
Extension Version: Not Provided
OS Version: macOS 14.5
Browser: Not Provided

macos
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    10 months ago

    Baz

    Thanks for posting the Support ID, I see that one of my colleagues has already sent you an email. Please continue the conversation there.

    To prevent duplication of efforts, I'm closing this thread.

    -Dave

    ref: NYU-34781-859

  • Baz's avatar
    Baz
    Frequent Contributor
    10 months ago

    Thanks for the response.

    The ticket id is NYU-34781-859.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    10 months ago

    Baz

    You are correct. I saw mention of something like this yesterday. I'd recommend getting you into our support team and let them look at a diagnostics report. Please use the following steps to create a diagnostic report.

    1. Open 1Password.
    2. Press Command and comma (Control and Comma on Windows). The 1Password Preferences/Settings will open.
    3. Select Advanced.
    4. Select Send Diagnostics.
    5. Select Reveal to locate the report in your Downloads folder.

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!