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Forum Discussion
latest update to 7.9 has messed up inline browser support (for me)
after the update on two machines I cannot get inline browser unlocking to work. Clicking on the 1Password mini icon in the login name or password line has no effect on 1Password. Have re-started browser (Safari Version 15.1 (17612.2.9.1.6)), 1Password, and re-booted machine - still not working.
Suggestion to correct problem?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Hey guys,
Can you please try the following:
- Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit 1Password Completely".
- Quit Safari by right clicking its icon in the Dock and selecting "Quit".
- Open and unlock 1Password.
- Open Safari and test if it is working properly.
In case that didn't help, I'd suggest reinstalling 1Password like so:
- Right click the little 1Password icon in your Mac's menu bar (where the clock is) and select "Quit 1Password Completely".
- Go to your Applications folder and delete the 1Password app. Do not use any 3rd party cleaning apps! Perform this task manually and your data will not be deleted.
- Restart your Mac.
- Download and install a fresh copy of 1Password: https://1password.com/downloads/
- Open 1Password, then open your browser and see if things work properly.
If the issue persists, we'll need to see a diagnostics report to investigate this matter further. Here's how to generate one: https://support.1password.com/diagnostics/
Send it to support+x@1password.com alongside a short description of the issue.Preferences as per link - I am running the same version of Safari as Roger in the post above me with 1Password 7.8.7 and haven't been able to get 1Password working in Safari for weeks.
https://drive.google.com/file/d/1y4rvDZkAauvQ4Uz_6Gzx9fbjVGHyt80z/view?usp=sharing
Since the 7.9 1Password update, 1Password is broken on Safari Version 15.0 (16612.1.29.41.4, 16612) on Big Sur 11.6. It was working yesterday and after I updated it today, it is not working. When I clicked on the 1Password icon in Safari, nothing happens. I launched Firefox and it seems to be working. I don't use Chrome. I did not update Safari or Big Sur in the last week or two.
Hopefully, this will be fixed correctly and quickly.
