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Forum Discussion
Login with 3 values not saving in correct fields
Hello, My bank account has three fields: username, security number and internet password. When I accept for 1Password to remember the login credentials, they are being saved in fields that don't c...
Hi Evon,
Thanks for your reply. I have tried creating custom fields and this hasn’t helped. Perhaps I’m choosing the wrong type or sequence. This is the bank website: https://ibanking.stgeorge.com.au/ibank/loginPage.action
iis
1P_Evon
1Password Team
1Password Teamiis,
Thank you for your reply. Let's try the following steps to see if the information autofills correctly:
- Open and unlock 1Password.
- Locate your St. George Banking Login item and click Edit.
- Click + add more and select text, edit the text title to access-number and enter your Card/Customer access number below it.
- Click + add more and select password, edit the password title to securityNumber and enter your Security Number below it.
- Your Internet Password should remain in the default password field.
- Ensure the username field is empty. Click Save.
Here's a screenshot for reference:
After that, navigate to the website and try to Autofill. Let me know how that goes.
-Evon
Hi Evon,
Thanks for taking the time to solution this - but I'm afraid it did not work.
Looking forward to how we might resolve it.
Thanks in advance
iis
- 1P_Evon
iis,
I'm sorry that didn't work. Are you experiencing this problem on a specific device? What steps are you taking when using 1Password to autofill?
-Evon
I followed the steps you told me and I am on a Mac - OS 15.3.1 (24D70) and using Chrome Version 133.0.6943.127 (Official Build) (x86_64). I tried as well on a SurfacePro via Edge without success. Below a screenshot of my 1Password login fields.
