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jalanh's avatar
jalanh
Occasional Contributor
9 days ago
Solved

Mac Beta?

I downloaded the MacOS Beta of 1password.  Immediately after opening it, I was presented with a notice there was an update so I updated.  If I look at the about page I see `81070026, on PRODUCTION channel`.  The about tab shows I'm on the `Release Channel: Beta`.

Is there no current beta and that's why I'm getting the PRODUCTION version?

macos
  • 1P_Dave's avatar
    1P_Dave
    9 days ago

    Hello jalanh! 👋

    Thanks for reaching out. The latest beta version of the 1Password for Mac desktop app is 8.10.72-25 and it sounds like something is going wrong if you're unable to update to this version. Can you try the following: 

    1. Uninstall 1Password: How to uninstall 1Password
    2. Install the 1Password for Mac beta using the link in our release notes: https://releases.1password.com/mac/beta/


    If that still doesn't work then let me know. 

    -Dave

     

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    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      8 days ago
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      I'm glad that reinstalling the beta version of the 1Password app resolved the issue. 🙂

      -Dave

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    9 days ago
    Copy Link

    Hello jalanh! 👋

    Thanks for reaching out. The latest beta version of the 1Password for Mac desktop app is 8.10.72-25 and it sounds like something is going wrong if you're unable to update to this version. Can you try the following: 

    1. Uninstall 1Password: How to uninstall 1Password
    2. Install the 1Password for Mac beta using the link in our release notes: https://releases.1password.com/mac/beta/


    If that still doesn't work then let me know. 

    -Dave

     

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I downloaded the MacOS Beta of 1password.  Immediately after opening it, I was presented with a notice there was an update so I updated.  If I look at the about page I see `81070026, on PRODUCTION channel`.  The about tab shows I'm on the `Release Channel: Beta`.

Is there no current beta and that's why I'm getting the PRODUCTION version?

","body@stringLength":"367","rawBody":"

I downloaded the MacOS Beta of 1password.  Immediately after opening it, I was presented with a notice there was an update so I updated.  If I look at the about page I see `81070026, on PRODUCTION channel`.  The about tab shows I'm on the `Release Channel: Beta`.

Is there no current beta and that's why I'm getting the PRODUCTION version?

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Mac Beta?","moderationData":{"__ref":"ModerationData:moderation_data:154059"},"body":"

That worked, thank you!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"25","kudosSumWeight":0,"postTime":"2025-04-03T13:37:31.183-07:00","lastPublishTime":"2025-04-03T13:37:31.183-07:00","metrics":{"__typename":"MessageMetrics","views":12},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:154016/message:154059","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjB8aW50LDE1NDA2MSwxNTQwNjE","node":{"__ref":"ForumReplyMessage:message:154061"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"30","rawBody":"

That worked, thank you!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:154059_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:154061":{"__typename":"ModerationData","id":"moderation_data:154061","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:154061":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:154061","revisionNum":1,"uid":154061,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumReplyMessage:message:154059"},"conversation":{"__ref":"Conversation:conversation:154016"},"subject":"Re: Mac Beta?","moderationData":{"__ref":"ModerationData:moderation_data:154061"},"body":"

I'm glad that reinstalling the beta version of the 1Password app resolved the issue. 🙂

\n

-Dave

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"97","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-04-03T13:58:03.566-07:00","lastPublishTime":"2025-04-03T13:58:03.566-07:00","metrics":{"__typename":"MessageMetrics","views":10},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:154016/message:154061","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"107","rawBody":"

I'm glad that reinstalling the beta version of the 1Password app resolved the issue. 🙂

\n

-Dave

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Hello jalanh! 👋

\n

Thanks for reaching out. The latest beta version of the 1Password for Mac desktop app is 8.10.72-25 and it sounds like something is going wrong if you're unable to update to this version. Can you try the following: 

\n
    \n
  1. Uninstall 1Password: How to uninstall 1Password
    2. \n
  2. Install the 1Password for Mac beta using the link in our release notes: https://releases.1password.com/mac/beta/
    3. \n
\n


If that still doesn't work then let me know. 

\n

-Dave

\n

 

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Hello ! 👋

\n

Thanks for reaching out. The latest beta version of the 1Password for Mac desktop app is 8.10.72-25 and it sounds like something is going wrong if you're unable to update to this version. Can you try the following: 

\n
    \n
  1. Uninstall 1Password: How to uninstall 1Password
    2. \n
  2. Install the 1Password for Mac beta using the link in our release notes: https://releases.1password.com/mac/beta/
    3. \n
\n


If that still doesn't work then let me know. 

\n

-Dave

\n

 

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