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Forum Discussion
Manulife app
Hello. Relatively new 1P user here, and my first time posting a question. I am able to sign in to the Manulife website on my laptop using 1P - no problem; my user name and password populate perfec...
Hey Timothy: Thanks for the testing and the prompt response. I followed your instructions and it worked - with one minor "quirk." I've attached 3 screenshots that illustrate what I'm about to describe. 1) The first screenshot is what I see when I open the app; 2) The second is what happens if I hold my finger on either the username or password field for a second or two, an "Auto-fill" prompt presents. 3) When I tap the "Auto-fill" prompt, I'm then presented with two choices: my Manulife credentials (the 1Password item) and "Open 1Password." When I tap my Manulife credentials (email clumsily redacted), the fields populate, and I'm in. I hope that makes sense, and that these screenshots help anyone else using the app.
Also wanted to say how impressed I am, as a new user, with the terrific service and responsiveness from the 1P Support team. Every inquiry has been responded to quickly. 1P has their customer care training down to a fine art, that's for sure.
Again, much appreciated!!
