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MikeA01730's avatar
MikeA01730
Occasional Contributor
4 years ago

Masked Email Fails

Hi, I tried the new 1Password/Fastmail Masked Email feature but couldn't get it to work. I'm running Windows 10 and am already a 1P, Fastmail, and Firefox user. I plan to use the feature from t...
browser extension
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi MikeA01730,

It sounds like you might have Shared Lock State enabled in 1Password in your browser on your Firefox install. With Shared Lock State enabled, 1Password in the browser will use all 1Password accounts that are available in 1Password for Windows. Do you and your wife share the same computer account and have both of your 1Password accounts in 1Password for Windows?

If you'd like to prevent this from occurring in the future while continuing to share a single computer account, open 1Password in the browser's settings (right click the 1Password icon in Firefox's toolbar, select Settings), then disable "Integrate with 1Password app".

Jack