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Anonymous's avatar
Anonymous
4 years ago

Missing extension for Safari on Mac 1Password 8

Updated to Safari on Mac 1Password 8. Now unable to see or use the extension for Safari on Mac 1Password 8 1Password Version: Mac 8.7.3 Extension Version: ??? OS Version: macOS 12.4 Brow...
browser extension
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
4 years ago

@sreichlin

It sounds as if you might be in the middle of an update. 1Password or Safari updated about two weeks ago but depending on your use and the Mac App Store update process you could just now be seeing this. Can you try the following?

  1. Open Safari > Preferences > Extensions and disable 1Password for Safari. Remove the check mark.
  2. Quit your browser, wait a few moments and then open your browser.
  3. Open and unlock 1Password 8.
  4. Open Safari > Preferences > Extensions and enable 1Password for Safari. Add the check mark.

If that fails to provide relief let's get you over to my colleagues on the extensions team. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. If you could include a link to your post that will be helpful.

https://1password.community/discussion/comment/664745/#Comment_664745