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Former Member's avatar
Former Member
3 years ago

Missing logins and passwords after upgrading to 1P8 for mac

I downloaded 1P8 on two laptops (macOS Monterey) and comparing the number of items on my iPad that I did not upgrade yet, there are 9 missing items on my laptops. 1Password Version: Not Provi...
macos
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi there @MJD8

Without knowing for sure, my guess would be that you might have a vault called Primary on your iPad – this won't sync with your 1Password account and therefore its contents wouldn't show up on your Mac.

In 1Password on your iPad, tap Settings > Vaults. If you see a Primary vault listed, you should copy all the items from your Primary vault to your Personal (or Private) vault.

☞ Move and copy items

If you can't find a Primary vault or are still having trouble, let me know and I'll be able to look into this further with you. :)

— Grey