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Former Member's avatar
Former Member
3 years ago

Missing logins and passwords after upgrading to 1P8 for mac

I downloaded 1P8 on two laptops (macOS Monterey) and comparing the number of items on my iPad that I did not upgrade yet, there are 9 missing items on my laptops. 1Password Version: Not Provi...
macos
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

@MJD8

Great! I'm glad to hear that was the original cause and that you've now moved everything over to your Personal vault. If everything you need is in your Personal vault, you can delete the Primary vault. Here's what to do:

  1. Open and unlock 1Password on your iPad.
  2. Tap Settings > Vaults > Primary.
  3. Tap "Delete Vault" and follow the onscreen instructions.

Then, when everything is in your Personal vault and you have no Primary vault, you can Upgrade to 1Password 8 for iOS on your iPad, as long as it's running iPadOS 15.5 or later.