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Forum Discussion

THX's avatar
THX
New Contributor
3 months ago

Missing User's Active Keyset

When logging into 1Password's website, I routinely get the error message: "Can't sign in. Error: Missing user's active keyset" I then click on Sign In and it works. It only occurs upon the in...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 months ago

THX

Thank you for sending in the console log, I confirm that it made it to the right team. One of my colleagues will send you a reply via email as soon as they've finished reviewing the console log. Please continue the conversation there.

-Dave

ref: KVB-68483-517