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Forum Discussion
tariqsabri
3 days agoNew Contributor
My Account is still frozen
I realized my payment method was declined. so my account was frozen. the payment method was using Google play credit. I redeemed a gift card. and the amount was deducted. It didn't show on the web ...
1P_Tommy
Moderator
3 days agoPlease email us using support@1password.com Be sure to use the email address tied to the account in question. We don't have access to account details in the community.