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Former Member's avatar
Former Member
2 years ago

Need help with uninstalling 1Password

1Password just won't go away. I've tried all the suggestions and it's still here. I cancelled subscription months ago and it showed up again today--guarding my Applications folder, so I can't get in....
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

@billslavin

Thanks for the reply. Both 1Password and all of your browsers, including Safari, need to be closed before you drag 1Password 7 to the Trash. Your screenshot shows that both are still open:

Open this post on another device or print it out so that you have access to the steps while Safari is closed. Please make sure to close both Safari and 1Password by following these steps:

  1. Open Safari.
  2. Click Safari next to the  in the menu bar.
  3. Click Quit Safari.
  4. If you have any other browsers open then fully close those as well.
  5. Right-click on the 1Password icon in the menu bar and click Quit 1Password Completely.

Then follow these steps but do not reopen Safari, any other browser, or 1Password until you've completed all of the steps:

  1. Open the Applications folder on your Mac.
  2. Drag "1Password 7" to the trash.
  3. Restart your Mac.

When these steps are done then you can reopen Safari. Let me know if that works. 🙂

-Dave