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Forum Discussion
New iPhone, 1Password 2FA not available through Microsoft Authenticator, cannot log in to web portal
New iphone and old one had the Microsoft Authenticator 2FA for 1 password account, can’t reestablish the 2FA account unless i get into web portal for 1password, cant get into web portal unless i have...
GreyM1P
1Password Team
1Password TeamHi there @DanArmstrong720
If you're still signed in on any of your devices, you can turn off two-factor authentication from there:
On your computer, click the 🔽 down arrow at the top of the sidebar (not the ⋮ three-dot menu), then Manage Accounts. Click your account, then the (•••) three-dot menu at the top right and click "Turn off two-factor authentication...".
On your phone or tablet, Manage Accounts can be found by tapping the account or collection chooser at the top of the Home tab.
Give that a try and let me know how you get on.
— Grey
