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Forum Discussion
lucaberta68
7 months agoNew Contributor
New Zscaler web login for admins Zidentity stopped working
I manage a number of Zscaler cloud instances for different customers, and I have been successfully using 1Password on my MacBook Air using Safari for a long time.
Over the last year or so a new Id...
1P_Dave
Moderator
7 months agoHello lucaberta68! 👋
I'm sorry that you're unable to sign into Zscaler's web login when 1Password is enabled. So that we can get this fixed, could you please send the page structure of the password page in question to our support team? Follow these steps:
- Open the website in question until you can see the page with the password field.
- Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.
Attach the resulting JSON file to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/147791/new-zscaler-web-login-for-admins-zidentity-stopped-working#latest
- Your forum username: lucaberta68
- A link to the affected webpage.
- Please do not post the file here on the forum.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave