Forum Discussion

New Contributor

18 days ago

Solved

No secret key. Followed all instructions for mac and iphone.

Received an email regarding my upcoming bill. Suggested I login to my account to see Bill. Followed all directions for Mac and iPhone. Both mac and iphone are updated to the most current versions as is one password. My web account doesn't show billing, just New Vault, set up another device, sign out, iPhone app once logged in has no logo for the QR code. I'm at a loss.

macos

2 Replies

Mirv
Super Contributor
18 days ago
I am able to go to 1Password.com (using Safari, not from the 1Password app) and sign in to my account and get my billing info. Of course that does require knowing the secret key. Are you saying you don't have that?
- irongooose
  New Contributor
  17 days ago
  yep, no idea of what my SK is.

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No secret key. Followed all instructions for mac and iphone.","moderationData":{"__ref":"ModerationData:moderation_data:154774"},"body":"

I am able to go to 1Password.com (using Safari, not from the 1Password app) and sign in to my account and get my billing info. Of course that does require knowing the secret key. Are you saying you don't have that?

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yep, no idea of what my SK is.

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