It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
Not renewing Dropbox - where is my vault?
I have been using 1Password for a long time. We have the family plan. My wife and I share one vault. At one time we synced via DropBox but now I'm not sure how we sync our vaults to use on our dev...
Hi @mrgwinn!
If you are using 1Password Families, your vault should be on 1Password.com, unless you kept syncing via Dropbox anyway. We can help check this for you however. I would like to ask you to generate a https://support.1password.com/diagnostics/?mac and email it to us to mailto:support+forum@agilebits.com, so we can take a look at your configuration.
After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.
Looking forward to your message!
