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ShadowXVII's avatar
ShadowXVII
New Contributor
2 years ago

Offline Items? How do I remove/remediate them?

I'm on 1Password for Windows 8.10.8 (81008024) and I'm seeing a new section "Offline Items" and a Cloud with a cross through it... The Windows app says "Sync offline items". The extensi...
betas
Former Member's avatar
Former Member
2 years ago

fyi

for the case

1Password for Linux 8.10.8 (81008024)
offline items appear ONLY in linux desktop app
can't delete, move or reassign the offline items -- either locally, or in online portal

and

willing to lose/delete the displayed offline items

a forced-resync

open and unlock the 1password desktop app
click your account or collection at the top of the sidebar and choose "Manage Accounts"
click on the account you want out to sign out of
in the new window that appears click the three-dot menu in the top-right of the window
click SignOut and follow the on-screen instructions
sign back in

solved the problem (here; YMMV)

after re-sign-in, offline items are no longer listed in app

it's unclear why 1Password does not re-sync without this forced procedure

make sure you have your 1Pass signin/account credentials beforehand