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Forum Discussion
ShadowXVII
2 years agoNew Contributor
Offline Items? How do I remove/remediate them?
I'm on 1Password for Windows 8.10.8 (81008024) and I'm seeing a new section "Offline Items" and a Cloud with a cross through it...
The Windows app says "Sync offline items".
The extensi...
1P_Dave
Moderator
2 years ago@asbjornu
I'm sorry for the frustration. If you send a diagnostics report in to the team they'll be able to reply with step-by-step instructions on how to get everything working again:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/698906/#Comment_698906
- Your forum username:
Asbjornu
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave