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Forum Discussion
Offline Items? How do I remove/remediate them?
I'm on 1Password for Windows 8.10.8 (81008024) and I'm seeing a new section "Offline Items" and a Cloud with a cross through it...
The Windows app says "Sync offline items".
The extensi...
1P_Dave, I would have sent a diagnostics report, but that required me to install Mail.app for some reason, which wouldn't initialize because it didn't recognize the e-mail accounts already added in iCloud, so I couldn't get past the "Add e-mail account" screen to start using the app. I'm using Spark for e-mail, not Mail.app and don't understand why you require Mail.app to be installed. Either way, because of the Mail.app requirement, I am unable to send diagnostics reports.
That being said, I was able to delete the offline item by logging out and back into my 1Password family account. I don't think this can be accepted as a "solution" to the problem though – it's merely a workaround.
