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Forum Discussion
"Open 1Password to add your account" Message
When I try to use 1password to fill an app password, the message "Open 1Password to add your account" pops up. This pop-up covers the app. Is there a reason this is occurring instead of filling the l...
1p_jac
1Password Team
1Password TeamHi codeknight
This message typically appears if the iOS AutoFill database hasn't yet been populated with your 1Password account information, prompting you to go into 1Password and finish the setup. Sometimes it can go awry but you should be able to resolve it by doing the following:
- Open the iOS Settings app.
- Tap Passwords > Password Options.
- Turn off AutoFill Passwords, then turn it back on.
- Select 1Password, unlock the app, then click Done in the top right.
- Make sure to also de-select iCloud Passwords here too to avoid any confusion when saving and filling usernames and passwords.
The next time you go to fill in your usernames and passwords into apps from 1Password, it should work as expected and not display this message any longer.
