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astandre's avatar
astandre
Occasional Contributor
2 years ago

Open in Browser in Safari in a MAC

I have started the family plan and have set up 1Password on my PC without difficulty. My wife has a MAC and in setting it up I have a question. When I use quick access in Safari and after selecting ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello astandre! 👋

I'm sorry that your wife's login credentials aren't being filled when she uses Quick Access and Universal Autofill. While testing this I ran into the same issue on my own Mac, here's how I resolved it:

  1. Temporarily uninstall 1Password for Safari: How to remove 1Password from your browser
  2. Clear Safari's cache and history: Clear the history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support (CA)
  3. Close Safari.
  4. Reinstall 1Password for Safari: ‎1Password for Safari on the Mac App Store
  5. Open Safari and try to open a website and fill again.

Let me know if that doesn't work and I can help further. 🙂

-Dave