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Former Member's avatar
Former Member
2 years ago

Passkey not found

I created passkeys for my gmail accounts, and 1password shows that a passkey was created. I can see this entry on my iPad, iPhone, and Mac in 1Password. When trying to sign into gmail on my iPh...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

@DavJean72

I'm sorry that you're still seeing the issue. Can you try signing into your Google account in Safari using the 1Password app on your iPhone rather than scanning a QR code using your iPad. Follow these steps:

  1. On the Home screen of your iPhone, tap Settings.
  2. Tap Passwords > Password Options.
  3. Turn on AutoFill Passwords and Passkeys.
  4. Select 1Password.

Then try to sign in to Google.com in Safari using AutoFill on your iPhone, rather than scanning a QR code: Use 1Password to fill and save on your iPhone and iPad

Let me know if that works.

-Dave