Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Passkey on Safari results in error "PublicKeyCredential" after upgrade to Mac OS 15.4
Hi all, after upgrading to Sequoia 15.4, authentication using Passkey (which is required by my employer) ends with error message "TypeError: Can only call PublicKeyCredential.toJSON on instances of PublicKeyCredential" on Safari.
It was working before the upgrade without any problem. I didn't change anything except system upgrade. On Firefox it's stil working correctly as before (and Chrome didn't work neither before). Is anybody facing the same problem? Is it problem of Safari 1Password extension?
49 Replies
Hello,
As a paying customer, I would expect a more professional response and timely resolution. The issue first appeared in early November 2024. I am certain this is on your side, as it was identified internally at the time.
I understand how support and development processes work, but it should not take a full year to resolve a problem of this nature. For your customers, being unable to access Oracle sites (and potentially others) is highly discouraging.
You may consider it “just one site,” but for me it represents 70% of my daily logins. Open-source alternatives have already resolved this issue.
This is not personal to anyone on your team, but I ask sincerely: would you accept this level of support if you were in my position?With all honesty,
AndreasAndreas has captured my frustrations perfectly. I am completely frustrated that 1Password hasn't shown any progress on this issue.
Hello,
I’ve run into an issue with using passkeys stored in 1Password when signing in to Oracle Single Sign-On from Safari on macOS.
macOS version: Sequoia 15.6.1
Safari version: 18.6
1Password app version: 8.11.6
1Password Safari extension: enabled
Steps to reproduce:Generate and store a passkey for Oracle SSO using Firefox on macOS (works fine).
Open the Oracle SSO login page in Safari.
1Password correctly offers the saved passkey.
After selecting the passkey, the login flow fails with the following error in the console:
TypeError: Can only call PublicKeyCredential.toJSON on instances of PublicKeyCredentialExpected behavior:
The saved passkey should authenticate successfully in Safari, just as it does in Firefox.Actual behavior:
Safari shows the error above and login fails.Notes:
The same passkey works correctly in Firefox (both creation and login).
In Safari, it looks like the Oracle page expects a native PublicKeyCredential object, but 1Password’s bridge is returning something different.
This makes Oracle SSO unusable with passkeys via Safari + 1Password.
Could you please confirm if this is a known compatibility issue with Safari and if there’s a workaround?Thanks!
Been dealing with this error for almost a year and it's really bugging me that this hasn't been resolved. My current option is to 1) Use Firefox w/ 1P or 2) use iCloud Keychain for specially this Oracle passkey login. On macOS 26 now and nothing has changed.
- 1P_Dave
Moderator
I'm sorry that the issue is disrupting your workflow with Oracle. I've added your report to the internal work item for the issue.
-Dave
#33167
This is a really sad response from 1Password. To be fair 1Password isn't the only password manager with this bug. The major difference is that other password managers are fixing the issue. Bitwarden has this same bug and the fix on the way. I sure wish 1Password would get it together and fix this bug.
https://github.com/bitwarden/clients/issues/12060https://github.com/bitwarden/clients/pull/14734
I can confirm, when I run in Safari Development Mode Console "delete PublicKeyCredential.prototype.toJSON" before clicking on button "Verify Passkey on device <my_device_name>", then clicking on it -> 1Password's "Sign-in with Passkey" popup appeared, again clicking on it (confirmed on phone) and everything worked as before - I logged in successfully.
Hi 1P_Dave - please can we have some timelines on when this will be fixed. I have to do some really weird "scaning a QR code with my phone" work arounds to login to Oracle sites because 1password doesn't handle this toJSON function properly.
I've been using 1password since Version 4 in 2013 and I've never seen 1Password sit on this serious an issue for 6 months. Please at least communicate to us when this is scheduled. As more companies go passwordless, and insist on passkeys - this is going to lock people out!
If the answer keeps being - well use some other browser, use another method - then why am I using 1password? This is such a disappointment from the early days where serious issues like this would be communicated well.Please help us!
- 1P_Dave
The issue is currently open in our team's backlog, hopefully it can be addressed soon. While I can't provide an ETA on when the issue will resolved, this is something that our team is aware is in need of fixing.
For the time being, trying using an alternate sign-in method as a workaround. Some customers have also reported success with passkeys when using Firefox which might be an option if you're willing to use another browser for the website in question.
I'm sorry for the continued inconvenience.
-Dave
#33167
Any update on the issue? A lot of companies use Oracle IDCS to authenticate and not being able to use 1P in our preferred browsers is a huge headache.
No, no update, stil not working ... :(
My support ticket ID is DMX-16382-353.
I have the same problem.
I have confirmed passkey authentication is broken in:
- Safari Version 18.4 (20621.1.15.11.10)
- Brave Version 1.77.97 Chromium: 135.0.7049.84 (Official Build) (arm64)
I have confirmed passkey login still works with Friefox 137.0.1 (aarch64)
ProductName: macOS
ProductVersion: 15.4
BuildVersion: 24E248
Darwin 24.4.0 Darwin Kernel Version 24.4.0: Wed Mar 19 21:17:32 PDT 2025; root:xnu-11417.101.15~1/RELEASE_ARM64_T6030 arm64
Apple M3 Pro
1P_Davenot sure if it helps but I have this issue too when signing into Oracle Cloud services. Let me know if you'd like any additional information.
- 1P_Dave
I'm sorry that you're running into the issue as well. There is a known issue with saving passkeys for Oracle Cloud that our development team is tracking, I'll add your report there.
For the time being, as a temporary workaround until the issue is fixed I suggest using an alternative method to login or using a different browser to sign in with the passkey. I understand that this isn't ideal and I'm sorry for the disruption.-Dave
Hi Dave - I have the same issue for Oracle Cloud. This is for Safari, 15.4. Can you please update me once this is fixed as well? Oracle Cloud has had issues for months now:
https://www.1password.community/discussions/1password/typeerror-illegal-invocation-in-chrome-browser/47399/replies/151004
Good day. I have exactly the same issue after upgrading to Mac OS 15.4:
- Safari does not work. Same error as reported above.
- Firefox does work.
- However, Chrome is also not working throwing an "TypeError: Illegal invocation" error.
I can confirm all three worked before. 1Password 8.10.70.
Note: I did try to:
- Clear cache/history on both Safari and Chrome. This did not solve it.
- Uninstall/install 1password browser extension. This also dit not work.
- 1P_Dave
I'm sorry that you're seeing the same issue. Is the issue happening on multiple websites or just one? Are you able to share the name/address of the website where this is happening?
-Dave
