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Forum Discussion
Passkeys are useless w/ 1Password
Until you fix the bug where 1Password just invokes (or fails to block) the macOS system to provide us with a QR code for us to scan with an iPhone or iPad your passkey support is utterly useless. Cr...
I have come here to ask about this; this post was the first.
I second this, but the issue is not with MacOS itself, but Safari.
Safari is my primary browser, but the passkey experience is very, very bad with some sites/services. For instance, PayPal, the passkey NEVER works correctly. And sometimes eBay, AWS.
Some other issues happen with Safari, too. The extensions say 1Password is locked, when it is not. I have to close safari completely to get the extension to work again. Also, very rarely can I create new logins using the extension directly; it throws an error most of the time.
The issue is with Safari because I also have Firefox, Vivaldi, and Chrome on my MacOS, which work fine. I have never seen any of those issues.
1P_Dave
Moderator
ModeratorHello tiagocborg! 👋
It sounds like you're running into a few different issues with 1Password for Safari and I'm sorry for the frustration. Our team would like to gather some more information from your end to help us investigate and resolve these issues. I'd like to ask you to reproduce one of these issues on your Mac and then create a diagnostics report from 1Password in your browser:
Send a diagnostics report (browser extension)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/passkeys-are-useless-w-1password/151714/replies/151715
- Your forum username: Tiagocborg
- Please note which specific issue you reproduced last and on which website.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
