Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

wavesound's avatar
wavesound
Frequent Contributor
2 years ago

Passkeys do not work with Microsoft 365

When I go to add PassKeys to my MIcrosoft 365 portal it fails at the last step. https://mysignins.microsoft.com/security-info Same error in Chrome and Brave. I was able to cancel the...
browser extension
TimG1P's avatar
TimG1P
Icon for 1Password Team rank1Password Team
2 years ago

OAW ,

Can you confirm whether you are opening this page in Safari? If yes then this is as David mentioned and Microsoft accounts do not support passkey creation and sign-in using Safari.

In this case you'll need to use another browser such as Chrome (I've tested using Edge and this works as well).

Selecting "Add a new way to sign in or verify" should present you with the following options:

From here you can follow the instructions provided by David to save your Microsoft passkey in 1Password.

Let me know how that goes.

Edit: some grammar correction.