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Forum Discussion
wavesound
2 years agoFrequent Contributor
Passkeys do not work with Microsoft 365
When I go to add PassKeys to my MIcrosoft 365 portal it fails at the last step.
https://mysignins.microsoft.com/security-info
Same error in Chrome and Brave.
I was able to cancel the 1Password enrollment process and enroll a YubiKey just fine.
1Password Version: 1Password for Mac 8.10.7 (81007041)
Extension Version: 2.12.0
OS Version: 13.4
Browser:_ Brave
- steph_giles
1Password Team
Thanks for getting back to me Piebas
I'm afraid I am unsure of a timeframe for when work/school accounts will support passkeys, apologies I can't be of more help at this time.
Please let us know if there's anything else we can help with at all.
- steph_giles
1Password Team
Thank you @eenturk!
- PiebasNew Contributor
ok, clear.
Did you know when it's also working for work/school accounts? - OAWFrequent Contributor
steph_giles I’m experiencing this issue with my Microsoft 365 personal account. It presents no option to as they term it … go “passwordless” … except via MS Authenticator.
- steph_giles
1Password Team
- steph_giles
1Password Team
Hey Piebas,
That's right. We have an internal issue filed to see if we can better separate the distinction between Microsoft 365 work/school accounts and Microsoft accounts for personal use.
Sorry for any confusion caused!
- Former Member
Yes I also can reproduce this and reported to Microsoft
- steph_giles
1Password Team
Thanks for the update wavesound!
- wavesoundFrequent Contributor
1Password's watchtower falsely lists passkey availability on a few sites including Microsoft 365. It is available for Microsoft Personal accounts like outlook.com, hotmail.com, etc.
https://1password.community/discussion/140574/passkeys-do-not-work-with-microsoft-365
- wavesoundFrequent Contributor
It works fine for Personal accounts with Microsoft (e.g. outlook.com or hotmail.com).
It does not work for Microsoft 365 Business accounts since Microsoft does not support Passkeys for those accounts at this time.