In step 5, I got the password prompt screen with my Google password filled in. I then tapped on "Try another way" and was able to sign in using my passkey from 1Password.
I then signed out. This time, when I signed it, it went directly to the "Use your passkey" screen.
If you see a screen that says "Use your passkey to confirm it's really you" then tap Continue.
If you see a screen asking for your password then tap Try another way and then tap Use your passkey.
The 1Password "Sign in with your passkey?" prompt will appear. Tap Continue. Unlock 1Password and you'll be signed in.
I noticed that if 1Password is unlocked, signing in using a passkey doesn't ask for biometric authentication. Is that right?
Your passkeys are protected using the same security as your passwords. Once 1Password is unlocked you're able to save and sign in with passkeys to your accounts.
I tried tapping on the 🔑 icon and selecting the passkey item. Nothing happens.
I should note that I have two Google accounts -- one personal and one for given by a client. I'm trying to use the passkey on my personal account. (The client account is alphabetically first.)
I'm sorry that you're having trouble signing into a website using a passkey. This appears to be an issue with how iOS 17 displays information from 1Password and other password managers. We're working with out partners over at Apple on this and I recommend keeping iOS updated on your iPhone so that you receive a fix as soon as it's available: Update your iPhone or iPad – Apple Support.
I'm having the exact same problem. Selecting the passkey option in the iOS/iPadOS 17 keyboard does nothing. Additionally, if I enter the email address and tap **Try Another Way **on the password screen, more often than not I get prompted by the Apple QR code (no idea how I'm supposed to scan that on a mobile device Apple ... but I digress) instead of the 1PW option even though I don't have Autofill configured to use iCloud Keychain.
I think the same thing that happened to you is how it went for me read here in discussions post titled below.
(Need help saving a passkey for my Google account)
Give it time iOS17 will probably have 5 more updates before the end of the year. So keep checking manually by going to iOS settings, general, software update.
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I created a passkey for Google on my iPhone running iOS 17. I verified that the passkey was saved in 1Password as expected.
\n\n
If I try to signin to Google in Safari on my iPhone, I see
\n\n
\n\n
When I tap on \"passkey for ...\", the toolbar disappears and nothing happens.
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Passkeys vs. Google","moderationData":{"__ref":"ModerationData:moderation_data:78567"},"body":"
Thanks for the reply. Sounds like everything is working properly, let me know if you have any other questions. 🙂
\n\n
-Dave
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In step 5, I got the password prompt screen with my Google password filled in. I then tapped on \"Try another way\" and was able to sign in using my passkey from 1Password.
\n\n
I then signed out. This time, when I signed it, it went directly to the \"Use your passkey\" screen.
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If you see a screen that says \"Use your passkey to confirm it's really you\" then tap Continue.
\n
If you see a screen asking for your password then tap Try another way and then tap Use your passkey.
\n
The 1Password \"Sign in with your passkey?\" prompt will appear. Tap Continue. Unlock 1Password and you'll be signed in.
\n\n\n
\n
I noticed that if 1Password is unlocked, signing in using a passkey doesn't ask for biometric authentication. Is that right?
\n
\n\n
Your passkeys are protected using the same security as your passwords. Once 1Password is unlocked you're able to save and sign in with passkeys to your accounts.
\n\n
I look forward to hearing from you.
\n\n
-Dave
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Now that I've updated to macOS Sonoma, I can login to Google using my passkey from 1Password in Safari on Sonoma.
\n\n
I noticed that if 1Password is unlocked, signing in using a passkey doesn't ask for biometric authentication. Is that right?
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I tried tapping on the 🔑 icon and selecting the passkey item. Nothing happens.
\n\n
I should note that I have two Google accounts -- one personal and one for given by a client. I'm trying to use the passkey on my personal account. (The client account is alphabetically first.)
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I'm sorry that you're having trouble signing into a website using a passkey. This appears to be an issue with how iOS 17 displays information from 1Password and other password managers. We're working with out partners over at Apple on this and I recommend keeping iOS updated on your iPhone so that you receive a fix as soon as it's available: Update your iPhone or iPad – Apple Support.
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I'm having the exact same problem. Selecting the passkey option in the iOS/iPadOS 17 keyboard does nothing. Additionally, if I enter the email address and tap **Try Another Way **on the password screen, more often than not I get prompted by the Apple QR code (no idea how I'm supposed to scan that on a mobile device Apple ... but I digress) instead of the 1PW option even though I don't have Autofill configured to use iCloud Keychain.
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I think the same thing that happened to you is how it went for me read here in discussions post titled below. \n(Need help saving a passkey for my Google account) \nGive it time iOS17 will probably have 5 more updates before the end of the year. So keep checking manually by going to iOS settings, general, software update.
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Moderator
