Passport 8 locking at least in the web icon

Hey Andrew42, sorry to hear about the troubles with 1Password in the browser. If you are using the extension with the desktop app, then the auto-lock settings should not appear in the extension settings. They would inherit the configurations from the desktop app. It doesn't sound like this is happening.

Let's try resetting the connection between the extension and app, as doing so is generally helpful:

1. Right-click the 1Password icon in your browser toolbar and choose Settings.
2. Under General, disable "Integrate with 1Password app".
3. Fully quit the browser.
4. Open the 1Password app.
5. In the app, click '1Password' in the top left corner and select ‘Settings’.
6. Ensure the following settings are turned on:
   • Under the General section ensure 'Keep 1Password in the menu bar' is checked.
   • Under the Browser section ensure 'Connect with 1Password in the browser' is checked.
7. Fully quit the 1Password app and re-launch your browser.
8. Right-click the 1Password icon in your browser toolbar and choose Settings.
9. Under General, re-enable "Integrate with 1Password app".
10. Test things out with the extension.

If that doesn't help, then I'd like to for you to reproduce the behavior and send us the following:

• The extension console log: https://support.1password.com/cs/extension-console-log/
• A diagnostics report: https://support.1password.com/diagnostics/

Attach the diagnostics to an email message addressed to support+forum@1password.com. With your email please include:

• A link to this thread: https://1password.community/discussion/140520/passport-8-locking-at-least-in-the-web-icon#latest
• Your forum username: Andrew42

It is possible that you are running into a known issue with the nightly build. We'll check for this once we get the details above.

As a note, you should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!