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Forum Discussion
PayPal iOS App 2FA Code isn't suggested after logging in with Passkey
Hello,
On my Mac, logging into PayPal.com is very easy with 1Password and the Passkey.
However, in the PayPal app, it is very cumbersome. After my face is scanned, the PayPal app asks for two-f...
1P_Tommy
Moderator
ModeratorThere are a couple of possibilities here.
You may need to disable Face ID for the app. 1Password is not involved in granting access Face ID is. You might have the passkey saved in iCloud vs 1Password? The reason you need to switch it off is so you can allow 1Password to fill in your details and then offer a 2FA code. This behavior is usually experienced by folks not using a passkey. Based on your description I do not think it applies in your situation and you'll be covered by the next one.
If the passkey is part of 1Password, turn on the option for notification of one-time passwords copied to the clipboard and then paste the code into the field.
1Password > Settings > Notifications.
