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ihaveissues's avatar
ihaveissues
New Contributor
2 years ago

PNC PINACLE PASS and PINACLE Web

I'm unable to add the PINACLE app to 1PW to enable me to fill my password from 1PW. This is a corporate treasury management solution from PNC. I have added URLs to 1PW already for pnc.com and pnc...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello ihaveissues! 👋

I'm sorry that you're having trouble using 1Password to sign into the Pinacle app. So that I can better understand the situation can you tell me the following:

  1. Are you able to use Keychain to fill into the app? Or do you have to copy and paste your password from Keychain into the app?
  2. When you search for your login for Pinacle and then tap on it does anything get filled into the app? For example, perhaps the username is filled but the password isn't? Or are no fields filled?
  3. Does the app have just a username and password field? Or does it have other fields that you need to fill in order to sign in?

I look forward to hearing from you.

-Dave