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Former Member
2 years agoProblem Experienced in Android, Can't get past customization screen
Today for the first time when I signed in 1password on my Android I get the customization screen and really cannot do anything else. No home screen, cannot see all my entries, cannot search, cannot a...
Former Member
2 years agosailormike62 below is the latest communication I sent to 1password support. They submitted the issue to the developers to work on. As you will see, a temporary workaround is turn the tablet to landscape mode.
I turned on the landscape mode and could bring up the search field and search for any of my items. I was then able to bring up the items. I was able to see All Categories, etc. When I positioned the tablet in Portrait mode, I was able to see All Items, When I did a left-to-right swipe to bring up the menu. I could not navigate to the Search screen, Home Screen, or access the Watchtower. The screen maintains the All Items view.
While I am able to navigate better after turning on the landscape and portrait options, there are many inconsistencies in getting to the different screens, no matter the mode. I also have a Samsung Android smartphone with different options at the bottom of the screen to access the home, search, items, and Watchtower with no issues.