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DanieleLivorno's avatar
DanieleLivorno
New Contributor
5 months ago

Problem Signin in with my 1password Desktop app

As stated on the title I've problem signing in with my 1password account on my Dell laptop desktopp app (Win10). I've tried several times adding all my data (Mail, sign in adress, secret key and pass...
windows
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
5 months ago

Hi DanieleLivorno

If you can sign in to 1Password.com, try this method to sign in to the main 1Password app instead:

  1. Sign in to 1Password.com at this specific link: https://start.1password.com/apps/
  2. Click the blue Add your account directly button and click Open 1Password in any confirmation prompt that appears.
  3. Enter your account password when prompted and sign in.

(Change the link to 1password.ca or 1password.eu if necessary)

Let me know if that helps! :)

— Grey