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Forum Discussion
"QR code Detection Failed" message attempting to scan QR
In 1Password app, I am trying to enable MFA for a site
I select the "Scan QR Code" button and I get this message
Note that I have allowed screen recording permissions
...
1P_Dave
Moderator
Moderator@timheilman
Thank you for sending in the diagnostics report. I can confirm that the team has received it and that you'll receive another reply via email as soon as possible.
Is there a bug status page where I can track the status of this bug? I provided a report as described, but no response.
When, and if, the issue is resolved you'll see the bug fix noted in our release notes: 1Password Releases
For the time being the best workaround, if you're unable to use the desktop app to scan the QR code on a particular website, is to use the browser extension instead: Use 1Password as an authenticator for sites with two-factor authentication
-Dave
ref: LDX-94585-796
